Shipping policy

Last updated: 16th May 2026

At Prime Time Jerseys, every jersey is custom-made to order and shipped internationally with care. We partner with trusted suppliers and logistics providers to ensure safe and timely delivery of your order.

1. Order Processing Time

All jerseys are made to order. Once an order is placed, it goes straight into production.

  • Processing time: 5–7 business days.

  • After production, your order is handed to our shipping partners for international delivery.

2. Delivery Timelines

All orders are custom-made and dispatched within 20 business days of purchase.

Standard Shipping ($2.99 | Free over $50): 

Estimated delivery is 20–30 business days from the date of purchase, regardless of destination. While most orders arrive within this timeframe, occasional delays may occur due to customs processing, carrier disruptions, weather conditions, or other factors outside our control.

Standard Shipping includes tracking, allowing you to follow your order throughout its journey. Please note that delivery dates are estimates only and are not guaranteed under this shipping option.

For complete peace of mind, if your order has not been delivered within 45 days of purchase, you are eligible for a full refund of your entire order — no questions asked.

Express Shipping (20 Day Delivery Guarantee): We aim to deliver within 20 business days of purchase. If your order has not arrived within 20 business days, your $4.99 shipping fee will be refunded in full. If your order has not arrived within 45 days of purchase, you are entitled to a full refund on your entire order — no questions asked.

3. Tracking Information

Once your order has been shipped, you’ll receive an email with a tracking number and link to track your package.
You can also check the status of your shipment anytime by visiting the tracking page.

4. Customs Duties & Taxes

We cover most customs duties in advance. However, if you are unexpectedly charged upon delivery, please contact us immediately at info@primetimejerseys.com, and we’ll help resolve it.

5. Address Accuracy

Please double-check your shipping address before completing checkout.
We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete addresses.

6. Shipping Costs

Shipping rates are calculated at checkout and depend on your location and order size.
Occasionally, we offer free or discounted shipping during promotions.

7. Chargebacks & Delivery

Once an order is marked as Delivered by the shipping carrier, we are unable to accept claims for non-receipt. Any chargeback filed after confirmed delivery will be treated as fraudulent use of payment services. We reserve the right to recover funds for delivered orders.

8. Questions or Assistance

If you have any questions about your order’s delivery status, please contact our support team at:
📧 info@primetimejerseys.com